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Double glazed window

What to Do About Common Problems With Double Glazed Windows

(4 min read)

While double-glazed windows are incredibly durable, nothing is 100% fault-proof, and a problem may arise post-installation. However, there tend to be very easy solutions to the most common problems, some of which can be completed without the need to call out an engineer.

Difficulty opening

Occasionally, windows and doors may stick and become hard to open. This poses ventilation and security issues, not to mention the possible loss of an emergency escape route. This can be caused by a number of things.

Firstly, it could simply be because of a change in the weather. Warmer weather and the sun directly hitting the windows can cause the uPVC to expand, making less of a gap for the window to open through. While there isn’t necessarily a fix for this other than waiting for it to cool down later, this should only make the windows slightly stiff, and they will still open. If this continues past the hot weather and becomes a more frequent issue, it is worth contacting your window installer as there may be an underlying issue.

The mechanism may be stiff. This often can be resolved by oiling or tightening the mechanism, though this should only be done if you are confident in what you are doing. Overtightening, loosening or using the wrong products could lead to damage which may lead to a costly repair or replacement anyway.

Condensation

A small amount of condensation on your windows is usually fine; this tends to just be the outside temperature clashing with the inside temperature and will usually disappear within a few hours. This could also be due to a lack of ventilation, in which case opening a window should speed up the process of getting rid of the moisture. You can also have vents installed on older windows to increase ventilation. However, if there is a lot of condensation on the inside of the window, or even between the panes, this can indicate a bigger issue. This could mean that the seals are broken, or aren’t working as they should, and these seals can be replaced without having to replace the entire window. Though, if the seal isn’t the problem and the moisture continues, it may have been a waste of time and money to replace the part when a new window is needed. A proper investigation can rule this out.

Glass units can also be replaced on their own. You would keep your original window frames but gain brand new units which will have the right amount of gas needed between them for proper insulation. This also would need to be done if the units themselves are trapping moisture between the panes. This will normally come from a small hole between the panes, causing gas to leak and moisture to enter in, so this can’t simply be repaired without replacement.

Windows Catching

When opening your windows, they may feel like they are catching on the bottom of the frame. If this is a new installation, the windows may have settled slightly off, and a minor adjustment of the hinges should solve this issue.
If the issue is more severe, like the window cannot open or close without force or at all, then a bigger adjustment may be needed. This, again, could just be resolved by adjusting the hinges. However, there also may be some damage to the hinges, and they might need to be replaced. This is generally easy to do, and the wear can come from standard use, an underlying fault or they might not have been maintained properly.

Replacing the hinges, in this case, should solve the problem, but it may be more cost-effective to have the window replaced entirely, as a new window will come with a new warranty, and any faults with the hinges should be covered for a few years.

Discolouration

Older uPVC windows can succumb to discolouration. White windows may turn an off-white, yellowy tone, and coloured windows might fade. This usually takes a long time but can be accelerated if they are directly facing the sun or cleaned using the wrong cleaners.

The only way to rectify this is to replace the windows. While paints do exist for these issues, an already discoloured window provides a less than ideal base for the paint, and it will likely need topping up more frequently. Plus, discolouration usually indicates a window or door is older than 10 years, so it’s likely they are coming to the end of their lifespan anyway.

To prevent this in your windows, using the correct cleaners and avoiding anything harsh or abrasive will limit the amount of compromise to your uPVC. Obviously, discolouration doesn’t mean that your windows are no longer fit for use, but it can be unsightly and can indicate that they are older and need replacing soon anyway.

Colin Drumm
Colin Drumm
2022-04-14
We used Three Counties to replace our front door and porch. Throughout the process, from design, quote, survey and installation the service and level of communication has been fantastic from all involved. The installation team were great, friendly and courteous, working cleanly and tidying up after themselves. We would have no hesitation using Three Counties again, or recommending their services.
Clare Rogers
Clare Rogers
2022-03-29
Fantastic service from start to finish. Kept me upto date all the way through the process. Very prompt coming out to measure up and discussing what windows I would like. The install was done professionally by a fab team (James and Josh), cleaned and tidied as they went, friendly team. Would highly recommend
Donata Noad
Donata Noad
2022-03-28
Very happy with Three Counties. That’s the second time we have ordered services from this company and both times it was flawless. Prices are very competitive, customer service very good and workmanship excellent. I trust this company 100% and will be definitely be using them in the future. Paul, gentleman who fitted the door, done an amazing job. There is nothing there that person like myself (with slight touch of OCD) would have an issue with. Highly recommended local company that you can trust.
Steve Colvin
Steve Colvin
2022-03-17
We replaced all windows and doors with 3-Counties. Efficient and tidy, the workmanship is great. Very happy with experience of using them and wouldn’t hesitate to recommend them
Paul Thompson
Paul Thompson
2022-02-15
We used Three Counties to replace 7 windows at our property in February 2022. From the initial quotation, through survey to installation I was extremely impressed with them. The installation was completed by Dan and Cam who I cannot praise highly enough. Their workmanship and attention to detail / finishing was exemplary. They were polite and worked hard / efficiently to complete the job in 1.5 days. They took great care to protect carpets and furnishings whilst working and spent time tidying up, leaving the property very clean. I would not hesitate in strongly recommending this company.
Ryan Wel
Ryan Wel
2022-01-14
Professional installation by the team including brickwork and windows will definitely be using again for other windows at the property
MissS
MissS
2021-12-09
Excellent service all round from Three Counties. I fully recommend this company, the fitters Ron and Liam were brilliant, thorough, polite, continually clearing everything away, very tidy, helpful, punctual and never wasted time. The windows and doors are great, one very happy customer.
John White
John White
2021-12-07
The quote was the price (no hidden extras).The quality of the doors we purchased and the fitting of them was top notch It is nice to find a company that keeps you informed as regards fitting etc at all times We had a problem through no fault of 3 counties and they sorted it efficiently and effectively.We were kept up to date at all times. I have no hesitation in recommending them to anybody thinking of any form of double glazing. This revue would not be complete without a big thankyou to Kate and the fitters.
Tim Padday
Tim Padday
2021-11-17
We are so pleased with our new bi-fold doors supplied and fitted by Three Counties. The job was done professionally and in the time frame provided. Dan and Cam took the upmost care on installation to ensure everything was perfect and they were a pleasure to deal with. Credit to the administration team also who kept us fully informed of the process and schedule. I would highly recommend Three Counties for their workmanship and already have to our friends, who have employed them to do their conservatory