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What to Do About Common Problems With Double Glazed Windows

(4 min read)

While double-glazed windows are incredibly durable, nothing is 100% fault-proof, and a problem may arise post-installation. However, there tend to be very easy solutions to the most common problems, some of which can be completed without the need to call out an engineer.

Difficulty opening

Occasionally, windows and doors may stick and become hard to open. This poses ventilation and security issues, not to mention the possible loss of an emergency escape route. This can be caused by a number of things.

Firstly, it could simply be because of a change in the weather. Warmer weather and the sun directly hitting the windows can cause the uPVC to expand, making less of a gap for the window to open through. While there isn’t necessarily a fix for this other than waiting for it to cool down later, this should only make the windows slightly stiff, and they will still open. If this continues past the hot weather and becomes a more frequent issue, it is worth contacting your window installer as there may be an underlying issue.

The mechanism may be stiff. This often can be resolved by oiling or tightening the mechanism, though this should only be done if you are confident in what you are doing. Overtightening, loosening or using the wrong products could lead to damage which may lead to a costly repair or replacement anyway.

Condensation

A small amount of condensation on your windows is usually fine; this tends to just be the outside temperature clashing with the inside temperature and will usually disappear within a few hours. This could also be due to a lack of ventilation, in which case opening a window should speed up the process of getting rid of the moisture. You can also have vents installed on older windows to increase ventilation. However, if there is a lot of condensation on the inside of the window, or even between the panes, this can indicate a bigger issue. This could mean that the seals are broken, or aren’t working as they should, and these seals can be replaced without having to replace the entire window. Though, if the seal isn’t the problem and the moisture continues, it may have been a waste of time and money to replace the part when a new window is needed. A proper investigation can rule this out.

Glass units can also be replaced on their own. You would keep your original window frames but gain brand new units which will have the right amount of gas needed between them for proper insulation. This also would need to be done if the units themselves are trapping moisture between the panes. This will normally come from a small hole between the panes, causing gas to leak and moisture to enter in, so this can’t simply be repaired without replacement.

Windows Catching

When opening your windows, they may feel like they are catching on the bottom of the frame. If this is a new installation, the windows may have settled slightly off, and a minor adjustment of the hinges should solve this issue.
If the issue is more severe, like the window cannot open or close without force or at all, then a bigger adjustment may be needed. This, again, could just be resolved by adjusting the hinges. However, there also may be some damage to the hinges, and they might need to be replaced. This is generally easy to do, and the wear can come from standard use, an underlying fault or they might not have been maintained properly.

Replacing the hinges, in this case, should solve the problem, but it may be more cost-effective to have the window replaced entirely, as a new window will come with a new warranty, and any faults with the hinges should be covered for a few years.

Discolouration

Older uPVC windows can succumb to discolouration. White windows may turn an off-white, yellowy tone, and coloured windows might fade. This usually takes a long time but can be accelerated if they are directly facing the sun or cleaned using the wrong cleaners.

The only way to rectify this is to replace the windows. While paints do exist for these issues, an already discoloured window provides a less than ideal base for the paint, and it will likely need topping up more frequently. Plus, discolouration usually indicates a window or door is older than 10 years, so it’s likely they are coming to the end of their lifespan anyway.

To prevent this in your windows, using the correct cleaners and avoiding anything harsh or abrasive will limit the amount of compromise to your uPVC. Obviously, discolouration doesn’t mean that your windows are no longer fit for use, but it can be unsightly and can indicate that they are older and need replacing soon anyway.

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Recently had a new door installed and couldn’t be happier with the service. Would definitely use Three Counties again! Would also recommend to anyone, anyone I spoke with on the phone was very friendly, helpful and knew their stuff!! Thankyou again for our beautiful new door!!
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From the moment Cameron and his collleague arrived they were very professional and built our new windows fast, without issues, were clean, very polite, and extremely helpful. 5 windows and 1 front door were completed as they said very satisfatorily in 1 and a half days. I woukd recommend them to anyone who required similar work. Excellent
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I needed a new front door as my previous doors locks locked in place . The old door had to be removed by cutting in half , Anthony was amazing. No damage to existing plaster either side of the door. He arrived on time, was friendly and helpful. Completed the installation with the minimum of disruption leaving the area clean and tidy. Great job. All members of staff at the office also deserve a mention. Thank you
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Really happy with Three Counties Window & Solar. We had triple glazing, solar panels, a battery and EV charger installed, and the whole process was quick and straightforward. Great communication, clear advice and excellent value for money. The team were professional and everything was completed to a high standard. Would definitely recommend!
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Three Counties replaced my home's exterior doors. Their quotes were reasonable, as were their pre-sale staff who were pleasant and helpful, not pushy. The job was completed within a month of the order by Ryan, who was entirely professional and careful to work with the fixtures and fittings of the doorways. Three counties will be the first company I call whenever I'm looking for windows, doors or conservatories in the future
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