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Close up photo of a crystal clear view through a Victorian Sliding Sash window with a key in the lock. Image depicts a guarantee of quality. A photo by Three Counties glazing. Three Counties Primary Logo

Three Counties: A Guarantee of Quality for Your Home

(3 min read)

Quick FAQs

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When choosing windows, doors, and conservatories, reliability and trust are essential. We are Three Counties, we’re based in Camberley, Surrey, and we’re committed to providing high-quality products and peace of mind to homeowners in Surrey, Hampshire, and Berkshire.

Let’s delve into the reassuring guarantees that we offer to their valued customers.

2-Year Mechanical Parts Guarantee

The mechanical parts guarantee covers the moving parts, such as:

  • Hinges
  • Handles
  • Locking Mechanisms
  • Barrels

At Three Counties, we use only the highest quality materials and construction methods. That’s why we’re confident in offering a two-year guarantee on all mechanical parts. This means that if anything goes wrong with your hinges, handles, locking mechanisms, or barrels within two years of installation, we’ll fix it for free.

This guarantee ensures that your windows and doors will continue to operate smoothly and securely. From hinges that allow your doors to swing open with ease to locking mechanisms that keep your home safe, you can trust Three Counties to deliver quality that lasts.

5-Year Glass Guarantee

The glass guarantee covers the glass and glazing against:

  • Condensation between glass panels
  • Fog between glass panels

Your view of the world outside should always be clear and beautiful. We understand this, which is why we offer a generous five-year guarantee on the glass used in our installations. This covers issues like condensation between the panels, ensuring that your view remains crystal clear.

Whether you’re gazing out at your garden from your new conservatory or enjoying the natural light that floods through your windows, you can trust that the glass in your Three Counties installation is designed to stand the test of time.

10-Year Frames Guarantee

The frames guarantee covers:

  • Discolouration

Frames are not just structural components; they also contribute to the aesthetics of your home. Over time, discolouration can be a concern for many homeowners. We put your worries to rest by offering an impressive ten-year guarantee against frame discolouration.

Our frames are designed to maintain their pristine appearance, even in the face of changing weather conditions and the passage of time. This commitment to quality ensures that your home’s windows, doors and conservatories from Three Counties will continue to look its best for years to come.

Insurance-Backed Guarantee

The insurance-backed guarantee covers:

  • Insurance for the contract amount
  • Against Three Counties ceasing to trade

In addition to these component-specific guarantees, we go the extra mile to secure your investment. We offer an insurance-backed guarantee for the contract amount, providing you with the ultimate peace of mind. This means that in the unlikely event that Three Counties ceases trading, this guarantee ensures that the financial commitment you’ve made is protected.

This additional layer of protection underscores our unwavering dedication to our customers’ satisfaction and reinforces our confidence in the quality of our work.

Peace of Mind with Three Counties Windows, Doors and Conservatories

In conclusion, Three Counties is more than a company that installs windows, doors, and conservatories; we are your trusted partner in enhancing the beauty, security, and value of your home. With solid guarantees on mechanical parts, glass, and frames, as well as an insurance-backed guarantee, you can have complete confidence in the quality of our work. When you choose Three Counties, you’re not just getting a home improvement, you’re getting peace of mind as we’re confident that you’ll be delighted with your new windows, doors, or conservatory, and we’re here to support you every step of the way.

Book a free consultation today

Contact us today for a free consultation and learn more about our unbeatable guarantees. We’ll help you choose the perfect products for your needs and budget, and we’ll ensure that your home improvement project is a success.

Talk to an Expert

Tom

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tammy Maynard profile picture
tammy Maynard
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Great work installing of Window and Front door so pleased happy from start to finish. 100% recommend
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Nathan profile picture
Nathan
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Really happy with Three Counties Window & Solar. We had triple glazing, solar panels, a battery and EV charger installed, and the whole process was quick and straightforward. Great communication, clear advice and excellent value for money. The team were professional and everything was completed to a high standard. Would definitely recommend!
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john howell profile picture
john howell
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Very professional job done fitting a side garage door
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Dan Bates profile picture
Dan Bates
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We had an additional window fitted following 10 fitted last year. Once again the planning and prep from the office team was great and the installation was carried out to a high standard and all done with very little mess.
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Simon Wyatt profile picture
Simon Wyatt
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Three Counties replaced my home's exterior doors. Their quotes were reasonable, as were their pre-sale staff who were pleasant and helpful, not pushy. The job was completed within a month of the order by Ryan, who was entirely professional and careful to work with the fixtures and fittings of the doorways. Three counties will be the first company I call whenever I'm looking for windows, doors or conservatories in the future
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angie fisher profile picture
angie fisher
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Very professional, from the onset. Everything explained, quote done on site. Installation was done two weeks ahead of estimate time. Very professional installers Cleaned up as they went. Very pleased with door and window . Highly recommend
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Ashleigh Willis profile picture
Ashleigh Willis
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Very professional, I had slight issues with the measurements of my door but Katie from the office discussed all other options with me and the installation was very quick. They left my porch clean and tidy
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Rachel Francis profile picture
Rachel Francis
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We are incredibly pleased with our door from Three Counties. It's good quality and has really helped to modernise the look of our house that we are currently renovating. The staff were a pleasure to deal with and very quick to get our door ordered and installed. Would highly recommend!
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Stuart Martin profile picture
Stuart Martin
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Trying to find a company to replace all our windows and doors was a minefield. A lot of the classic hard sell techniques and the "buy now for a once in a lifetime price" annoying sales tactics. But from the outset Three Counties were so different. They listened to what we wanted, gave advice were relevant and made suggestions where we could reduce the overall cost without sacrificing the end product. The installation was a breeze. The fitters were tidy, efficient and the end product was faultless. Quite literally. I couldn't find a single fault or issue. It speaks volumes when I have mentioned to other people we have had the windows done and as soon as I mention by who, the response is the same. Oh, I know them, great company. Would highly recommend them
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