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Close up photo of a crystal clear view through a victorian sliding sash window with a key in the lock. Image depicts a guarantee of quality. A photo by three counties glazing. Three Counties Primary Logo

Three Counties: A Guarantee of Quality for Your Home

(3 min read)

Quick FAQs

What guarantees should I look for when buying windows and doors?

When purchasing new windows or doors for your home, you should look for guarantees on glass, frames and mechanical parts.

What is an insurance-backed guarantee for a contract amount?

In the event that a company ceases trading, this guarantee ensures that the financial commitment you've made is protected.

What guarantees do Three Counties offer?

When it comes to windows, doors and conservatories, we offer guarantees on glass, frames and mechanical parts. They also offer an insurance-backed guarantee for the contract amount.

When choosing windows, doors, and conservatories, reliability and trust are essential. We are Three Counties, we’re based in Camberley, Surrey, and we’re committed to providing high-quality products and peace of mind to homeowners in Surrey, Hampshire, and Berkshire.

Let’s delve into the reassuring guarantees that we offer to their valued customers.

2-Year Mechanical Parts Guarantee

The mechanical parts guarantee covers the moving parts, such as:

  • Hinges
  • Handles
  • Locking Mechanisms
  • Barrels

At Three Counties, we use only the highest quality materials and construction methods. That’s why we’re confident in offering a two-year guarantee on all mechanical parts. This means that if anything goes wrong with your hinges, handles, locking mechanisms, or barrels within two years of installation, we’ll fix it for free.

This guarantee ensures that your windows and doors will continue to operate smoothly and securely. From hinges that allow your doors to swing open with ease to locking mechanisms that keep your home safe, you can trust Three Counties to deliver quality that lasts.

5-Year Glass Guarantee

The glass guarantee covers the glass and glazing against:

  • Condensation between glass panels
  • Fog between glass panels

Your view of the world outside should always be clear and beautiful. We understand this, which is why we offer a generous five-year guarantee on the glass used in our installations. This covers issues like condensation between the panels, ensuring that your view remains crystal clear.

Whether you’re gazing out at your garden from your new conservatory or enjoying the natural light that floods through your windows, you can trust that the glass in your Three Counties installation is designed to stand the test of time.

10-Year Frames Guarantee

The frames guarantee covers:

  • Discolouration

Frames are not just structural components; they also contribute to the aesthetics of your home. Over time, discolouration can be a concern for many homeowners. We put your worries to rest by offering an impressive ten-year guarantee against frame discolouration.

Our frames are designed to maintain their pristine appearance, even in the face of changing weather conditions and the passage of time. This commitment to quality ensures that your home’s windows, doors and conservatories from Three Counties will continue to look its best for years to come.

Insurance-Backed Guarantee

The insurance-backed guarantee covers:

  • Insurance for the contract amount
  • Against Three Counties ceasing to trade

In addition to these component-specific guarantees, we go the extra mile to secure your investment. We offer an insurance-backed guarantee for the contract amount, providing you with the ultimate peace of mind. This means that in the unlikely event that Three Counties ceases trading, this guarantee ensures that the financial commitment you’ve made is protected.

This additional layer of protection underscores our unwavering dedication to our customers’ satisfaction and reinforces our confidence in the quality of our work.

Peace of Mind with Three Counties Windows, Doors and Conservatories

In conclusion, Three Counties is more than a company that installs windows, doors, and conservatories; we are your trusted partner in enhancing the beauty, security, and value of your home. With solid guarantees on mechanical parts, glass, and frames, as well as an insurance-backed guarantee, you can have complete confidence in the quality of our work. When you choose Three Counties, you’re not just getting a home improvement, you’re getting peace of mind as we’re confident that you’ll be delighted with your new windows, doors, or conservatory, and we’re here to support you every step of the way.

Book a free consultation today

Contact us today for a free consultation and learn more about our unbeatable guarantees. We’ll help you choose the perfect products for your needs and budget, and we’ll ensure that your home improvement project is a success.

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David Bryant
David Bryant
Very happy with our new door . The support team kept us up to date on everything and the guys on the installation team were early , friendly and professional. Great value all round
Kate Hulbert
Kate Hulbert
Was looking for a new front door, to replace our tragically 80's monstrosity. The Three Counties website was great as i could see and design the door i wanted and then get a quote for it. The sales team was really quick to respond, and not at all pushy. A survey was easily arranged, to confirm sizes etc and the installer turned up precisely on time, was super friendly, efficient, neat and very tidy. Whole process took about 4 weeks, beginning to end, and I now have the door of my dreams! The only downside is my neighbors keep pestering me for details of who did the job. No hesitation in recommending Three Counties.
Nikki Wade
Nikki Wade
I'm very happy with my new conservatory - Mark and David did a brilliant job of the build and resolved any issues I had to make sure everything was finished to a really high standard.
Dominic Blood
Dominic Blood
This is the second time I have used Three Counties , a few years later and in a different house this time. It’s great to see the quality of the windows and workmanship have remained 5*. A stress free installation from start to finish, all windows installed have transformed how our 70s style house looks and now no worries of mould as a result of the old timber framed windows. The Installers who completed our job were amazing, and I mean amazing! Hard working, extremely skilful at their trade, polite and very tidy. Each day when they left they hovered up and left the place in the best condition they could. The whole process from the initial quote , measurements and dealing with the office team before and after the installation has been a true pleasure , if only all businesses were as efficient as this. Highly recommended for anyone considering new windows or any other products they provide and I won’t hesitate to use them again. Thank you Three counties!
Kim Stevens
Kim Stevens
I shopped around and three counties came in at the most reasonably priced, and I used the buy now pay later option. Really happy with my new door and window, which were both fitted in one afternoon. The customer service was very good throughout and everything went smoothly.
I had some windows fitted a few years ago and have recently had a problem with one of the locking mechanism failing. I called 3 Counties, who had a base call out charge, where a lovely lady took my details, refered to my file and we agreed a date when the fitter would come out and inspect the issue. Paul arrived bang on time and was very helpful. He checked the window, confirmsd the issue and promptly fixed it there and then with a replacement part he had on board his van. He was polite and knowledgable. Very efficient. Thank you 3 Counties.
samie dowling
samie dowling
I had new windows fitted and they look amazing, make such a difference. House is much warmer and soundproof! Staff were very professional, done the job so quickly and cleaned up after. Would definitely recommend.
Ywain Martin
Ywain Martin
Excellent service throughout the process. Very happy
Victoria Stone
Victoria Stone
Very happy with our new windows. Fitters were respectful and tidy. From start to finish. Thanks again.